SIG.01/ MISSION CONTROL FOR YOUR WHATSAPP

The 1 AM lead
gets an answer.
In Singlish.
In under a second.

Cogniato puts your WhatsApp on autopilot — replies in the customer's own language and register, quotes only your real prices, and closes the sale with deterministic rules while you sleep. Humans step in only when it matters.

OFFICIAL META CLOUD API <1S REPLIES · 24/7 සිංහල · SINGLISH · தமிழ் · EN
Live demo of a WhatsApp conversation, answered by Cogniato in under one second. Customer: Hi, mama oyalage ad ekak dakka (I saw your ad). Customer: wage 1 kohomada praise? Cogniato AI: Ayubowan! 6 inch figurine LKR 14,500, 9 inch LKR 22,000. Photo ekak ewanna, api hadala dennam! Customer sends a photo. Cogniato AI: Supiri photo eka! 6 inch da 9 inch da? Customer: 9. Cogniato sends a Stripe payment link for Order CG-2041, LKR 22,000. System: Paid — order moved to Printing.

EXHIBIT A — A SALE, CLOSED WHILE THE OWNER SLEPT
YOUR SHOP · 1:12 AM · UNATTENDED

AVG REPLY 0.8s WINDOW 23:59:12 OPERATOR: ASLEEP

SIG.02 · LIVE INBOUND — REAL CUSTOMER OPENERS, TONIGHT LIKE EVERY NIGHT

“Hi”EN “Price plz”EN “wage 1 kohomada praise”Singlish “price eka kiyada?”Singlish “kiyak?”Singlish “මම ඔයාලගෙ ඇඩ් එකක් දැක්කා”සිංහල “வணக்கம்!”தமிழ்

SIG.03/ LANGUAGE ENGINE

It speaks customer.
All four of them.

Sri Lankan customers write in four registers, sometimes in one conversation. Cogniato detects the register and mirrors it — because a reply in the wrong script reads like a stranger.

Customer මම ඔයාලගෙ ඇඩ් එකක් දැක්කා 😊
Cogniato · <1s ආයුබෝවන්! 🙏 මිල රු. 14,500 සිට. ඡායාරූපයක් එවන්න!
DETECTED  SINHALA SCRIPT REGISTER  REPLIES IN SCRIPT PRICE SRC YOUR PRICE LIST — NEVER INVENTED Not translation — register mirroring. Romanized Singlish stays romanized. Sinhala script stays script. That's the difference between a bot and a shop assistant.

SIG.04/ DETERMINISTIC CHECKOUT

The money
closes itself.

The AI understands the customer. It never touches the money. Quotes, payment links and order moves run on deterministic rules — the same path every time, with a human approving the edge cases.

01 · PHOTO IN

The photo arrives

Customer sends the picture they want made. Media is captured and attached to the conversation instantly — no operator awake, none needed.

02 · SIZE LOCKED

Size confirmed

6″ or 9″ — the price comes from your price list, quoted verbatim. The AI is not allowed to invent a number or a discount. Ever.

03 · LINK SENT

Payment link fires

Code — not the model — generates a Stripe payment link tied to order #CG-2041. Bank transfer instead? The slip photo routes to one-tap operator confirmation.

04 · PAID

Paid, on rails

The signed webhook confirms payment, the order auto-moves to Printing, and the customer gets a confirmation — every step written to the audit log.

The one rule that matters: the AI drafts words. Rules move money. Payments, prices and order status changes are deterministic code paths — auditable, repeatable, and impossible for a clever customer to talk their way around.

EVERY ORDER ON RAILS · LIVE PIPELINE

Inquiry
Quoted
Paid
Printing
Painting
Shipped
Delivered

Order #CG-2041 from the demo above, mid-pipeline. Stages are customizable per business — a bakery isn't a figurine studio.

SIG.05/ SYSTEMS

Built like
mission control.

Everything runs in the open: one console, live counters, a human override on every chat. Boring, proven infrastructure underneath — that's the point.

Ban-proof by design

Cogniato runs on the official Meta WhatsApp Cloud API — no cracked libraries, no grey-zone gateways, nothing that gets your number banned mid-season.

Green-tick compatible. The number your ads point at stays alive.

Human takeover

One click in the live console and an operator owns the chat — the AI stands down instantly and stays down until released.

Angry customer, big negotiation, "I want a human"? Flagged and waiting for you, never guessed at.

Payments, both ways

Stripe payment links for card customers — and the Sri Lankan reality: bank-transfer slip photos, confirmed by an operator in one tap.

Both paths land in the same order pipeline, both leave the same audit trail.

The 24-hour clock

Meta gives you a 24-hour service window per conversation. Cogniato tracks it on every open chat — free-form inside, approved templates outside, opt-outs honored automatically.

WINDOW CLOSES IN 23:41:07

SIG.06/ TELEMETRY

The numbers
run all night.

You sleep. The line runs.

<1s
Median reply time,
every hour of the day
0
Languages & registers,
mirrored — not translated
0%+
Of messages answered
at zero AI cost
0/7
On shift. No salary,
no sick days, no sleep

SIG.07/ ACCESS

Put your WhatsApp
on the night shift.

Early access is opening for a small batch of Sri Lankan businesses. Leave your email, or just do the natural thing — message us on WhatsApp.

EARLY ACCESS · LIMITED SEATS · COLOMBO LAUNCH 2026